Refund policy

We’re confident the products we’ve made are perfect for families everywhere. This is why we provide a 30 day, ‘no-questions-asked’ return policy. 

If you’re not satisfied with your Brushalot products, please contact our customer support department via email within 30 days of purchase at info@shopbrushalot.com.

Returns must be in new and unused condition and in original and undamaged packaging. Returns will not be accepted after 30 days of delivery and returns without prior authorization will not be accepted. 

For authorized returns, your purchase price will be refunded, excluding shipping charges. Customers are responsible for the cost of shipping when returning items. There are no restocking fees.

If a shipment arrives at your door with apparent shipping damage, please refuse the delivery. If you have already accepted delivery and then find shipping damage, please contact us immediately. Please save all packaging material.